Training Required

True story. Some things you just can't make up.

When I first heard about this story, I'll admit, I scoffed. However, on Tuesday afternoon, Amy and I stopped by one of the several locations near where we work to get a cuppa, and I asked for a "grande black Estima" (for those not familiar with the parlance, "grande" is the size, and "Estima" was one of the coffees available that day). The young man behind the counter, who must have been new, said, "Sure! You want room for cream?" His barista co-worker looked at him and said, "No, he said black." I rolled my eyes, chuckled under my breath, and thought that was the end of it until he stepped over to the urns, looked at them both, and then asked the same barista co-worker, "Breakfast blend is black, right?" She looked at him like he'd grown a third arm out of his left nipple and replied, "No, 'black' means he doesn't want cream in his coffee." Now, for those of you reading who don't drink coffee, you might not think that's all that funny, but this guy WORKS FOR THE LARGEST COFFEE CHAIN IN THE WORLD, FER GUNNESSAKE!!! Good thing he was going to class that night...